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General Terms and Conditions

These Terms and Conditions ("Terms") govern your registration, access to and use of the TONY99 website, platform, products, games, betting services, payment services, promotions and related services (collectively, the "Services").

By registering an account, accessing the website or using any of the Services, you confirm that you are at least 18 years old, that the information provided by you is accurate and complete, and that you have read, understood and agreed to be bound by these Terms.

If you do not agree with these Terms, you must not register, access or use the Services.

  • All registrations, account activities, bets, transactions, promotions and use of the Services are subject to these Terms and any applicable game, provider, payment or promotional rules.
  • TONY99 may update, amend, replace or modify these Terms from time to time. Updated Terms become effective when published on the website unless otherwise stated.
  • You are responsible for reviewing the latest version of these Terms before using the Services.
  • Where specific rules apply to a particular game, promotion, payment method or service, those specific rules shall apply together with these Terms.
  • TONY99 may require proof of identity, age, payment ownership or other verification before allowing access to certain Services, including withdrawals.

  • Each individual is normally permitted to maintain one TONY99 account unless additional accounts have been expressly approved by TONY99.
  • If you have a legitimate reason to require more than one account, you must contact TONY99 customer support before creating any additional account.
  • TONY99 may review, suspend or restrict accounts where multiple accounts, duplicate registrations, bonus abuse, arbitrage, fraudulent activity or other prohibited activity is identified.
  • You are responsible for ensuring that all registration information remains accurate, complete and up to date.
  • You are solely responsible for maintaining the confidentiality of your username, password and other account credentials.
  • You must not allow another person, including a minor, to access, operate or use your account.
  • You are responsible for all activity conducted through your account unless you have promptly notified TONY99 of unauthorized access and TONY99 determines otherwise after investigation.
  • TONY99 may suspend or restrict an account where necessary for security, verification, compliance, investigation or protection of the platform and its members.

  • You must be at least 18 years old to register and use TONY99.
  • By registering or using the Services, you represent and warrant that you satisfy the applicable age requirement.
  • TONY99 may request proof of age or identity at any time where reasonably required.
  • If you cannot provide satisfactory verification when requested, access to certain Services may be restricted until verification is completed.
  • You are responsible for ensuring that your use of the Services is permitted under the laws and regulations applicable to you.

  • TONY99 may conduct identity, age, account ownership, payment ownership or security verification where reasonably necessary.
  • Verification may be required before processing certain transactions, including withdrawals.
  • Documents or information requested for verification may include identification documents, passport, driving licence, bank or payment information, or other reasonable supporting documents.
  • The exact verification requirements may vary depending on the account, transaction, payment method, security requirements and applicable rules.
  • Information submitted for verification must be genuine, valid and consistent with the member's registered account information where applicable.
  • Failure to complete a required verification may result in temporary restrictions on certain Services until the verification process is completed.

  • Deposits must be made using payment methods currently displayed or provided through the official TONY99 platform.
  • Available payment methods may vary depending on the member's account, region, currency, payment provider and current system availability.
  • Supported currencies may include MYR, SGD, AUD, IDR and USDT, together with other currencies or payment methods that may be introduced from time to time.
  • The payment methods, currency options, minimum and maximum amounts displayed by the current TONY99 system shall be the applicable requirements for the relevant transaction.
  • Members are responsible for ensuring that the payment information and amount submitted are correct before completing a transaction.
  • TONY99 is not responsible for delays or losses caused by incorrect payment information submitted by the member or by the use of an unauthorized payment channel.
  • Members should retain valid payment receipts or transaction records where required for verification.

  • TONY99 may support multiple account and transaction currencies, including MYR, SGD, AUD, IDR and USDT, subject to current availability.
  • Currency availability may vary depending on the member's account, region, payment method and system configuration.
  • Where currency conversion is required, the applicable conversion rate may vary according to the relevant payment channel or system rate at the time of the transaction.
  • Members should review the final amount displayed by the system before confirming a transaction.
  • TONY99 does not guarantee that an exchange rate displayed at one time will remain available at another time.

  • Withdrawal requests are subject to the member's available balance, applicable promotion requirements, account status, payment requirements and any necessary security verification.
  • TONY99 may request additional information or verification before approving or completing a withdrawal.
  • Withdrawal information must comply with the applicable account and payment ownership requirements.
  • TONY99 may reject, delay or hold a withdrawal where additional verification, investigation or clarification is reasonably required.
  • The applicable minimum and maximum withdrawal amounts are those displayed by the current TONY99 system or applicable payment channel.
  • Processing times may vary depending on the payment method, financial institution, payment provider, system status and verification requirements.

  • Members may only place bets using funds available in their TONY99 account.
  • A bet becomes valid once it has been successfully accepted and recorded by the TONY99 system.
  • Once a bet has been confirmed, it generally cannot be cancelled or amended manually unless the applicable game or provider rules allow the bet to be voided, cancelled or adjusted.
  • Stakes may be deducted from the member's account at the time the bet is placed, regardless of when the final result is determined.
  • Minimum and maximum betting amounts may vary by game, table, market, provider, currency, event or other applicable conditions.
  • Members are responsible for checking the applicable betting limit displayed before confirming a bet.

  • Betting limits may differ between individual games, tables, providers, markets, currencies and betting products.
  • For casino table games, the applicable minimum and maximum betting amount shall be the limit displayed on the specific table or within the TONY99 system at the time the bet is placed.
  • Members must ensure that their intended stake is within the current limit displayed on the relevant table before confirming the bet.
  • Different tables may have different limits. The limit displayed on one table does not necessarily apply to another table.
  • TONY99 may adjust individual table or game limits from time to time based on system configuration, provider requirements, operational requirements or other applicable conditions.
  • The official TONY99 system record shall be used as the primary reference for determining whether a bet was accepted, including the applicable betting amount and transaction details.

  • TONY99 maintains electronic records relating to account activity, deposits, withdrawals, bets, game results, settlements, promotions and other transactions.
  • In the event of a discrepancy between information displayed on a member's device and the records maintained by the TONY99 system, the official system records shall be used as the primary reference.
  • This may include discrepancies caused by internet connectivity, device display, delayed information, browser issues, system synchronization or other technical circumstances.
  • A member's screenshot, screen display or personal record may be reviewed as supporting evidence but does not automatically override the official system record.
  • Where necessary, TONY99 may conduct a review of the relevant system, transaction, game or betting records before making a final determination.

  • Game results and betting settlements are determined according to the applicable game, provider and TONY99 system records.
  • Where a game result is delayed, pending or unresolved, the relevant bet may remain unsettled until the applicable result is confirmed.
  • If a bet is voided or cancelled under the applicable game or provider rules, the relevant stake and settlement shall be processed according to those rules.
  • Members should check their Game History, Bet History, Statement or Transaction History for the latest status.
  • TONY99 may investigate any reported discrepancy between the displayed game result and the official system record.

  • Internet connectivity, device, browser, network, payment provider or third-party technical issues may affect access to the Services.
  • A disconnection after a bet has been successfully accepted does not automatically cancel or invalidate the bet.
  • Members should check their account records after reconnecting to determine the status of the relevant transaction or bet.
  • If a member believes that a transaction or game result is incorrect, the member should contact customer support and provide the relevant transaction details.

  • TONY99 may investigate transactions, bets, game results or account activity where a technical error, software malfunction, system abnormality or other irregularity is identified.
  • Members must not intentionally exploit software errors, system vulnerabilities, incorrect game information or technical malfunctions.
  • The use of automated software, bots, unauthorized tools, scripts, manipulation techniques or other methods intended to interfere with the normal operation of the Services is prohibited where such activity is not expressly authorized.
  • Members must not attempt to gain unauthorized access to TONY99 systems, accounts, databases, payment systems or other protected areas.
  • Where an error or malfunction materially affects a bet or transaction, TONY99 may review the relevant records and take reasonable corrective action in accordance with the applicable rules.

  • Fraudulent activity or attempted fraud.
  • Unauthorized access to another person's account.
  • Manipulation of game, betting, transaction or account data.
  • Exploitation of software errors or system vulnerabilities.
  • Use of unauthorized automated software or tools.
  • Providing false, misleading or fraudulent registration or verification information.
  • Using payment accounts or financial instruments without proper authorization.
  • Circumventing platform security, promotional or account restrictions.
  • Any activity that materially interferes with the security, integrity or normal operation of the Services.

Where TONY99 reasonably believes that prohibited or suspicious activity has occurred, the relevant account or transaction may be reviewed, restricted or suspended pending investigation.

  • Promotions, bonuses, rewards, cashback, rebates, free spins, lucky draws, gift codes, VIP rewards and other promotional offers are subject to their respective promotional Terms and Conditions.
  • Each promotion may have different eligibility requirements, minimum deposits, maximum rewards, turnover requirements, eligible games, validity periods and withdrawal conditions.
  • Unless otherwise stated, promotional offers are limited to eligible members only.
  • TONY99 may modify, suspend, extend, replace or terminate a promotion in accordance with the applicable promotional rules.
  • A member may only claim a promotion where the account satisfies the applicable eligibility requirements.
  • Promotional abuse, duplicate accounts, bonus manipulation, arbitrage or other attempts to obtain promotional benefits improperly may result in the relevant promotion being cancelled and the account being reviewed.

  • Bonus funds are promotional credits provided under specific promotional campaigns.
  • Bonus funds may not be immediately withdrawable unless the applicable promotion expressly allows it.
  • Where a promotion contains a turnover requirement, the applicable turnover multiplier and calculation method will be stated in the relevant promotion Terms and Conditions.
  • Different promotions may have different turnover requirements and eligible game contributions.
  • A bonus may be converted into withdrawable funds only after the applicable promotion requirements have been successfully completed.
  • Where a promotion is cancelled or forfeited in accordance with its specific rules, any associated promotional balance may also be removed.

  • Valid winnings are credited to the member's account according to the applicable game, provider and TONY99 system records.
  • Winnings may be subject to account verification, transaction verification, promotion requirements and applicable game or provider rules.
  • TONY99 may investigate winnings where there is a reasonable indication of system error, fraud, manipulation, prohibited activity or other irregularity.
  • Where a system or technical error results in an incorrect credit, TONY99 may correct the relevant account record after verification.
  • Any applicable taxes, duties or personal financial obligations arising from a member's winnings are the member's responsibility unless otherwise required by applicable law.

  • Certain games, betting products, tables, markets, promotions or payment services may have specific minimum or maximum limits.
  • Where a specific limit applies, the applicable limit may be displayed within the relevant game, table, betting interface, promotion or transaction page.
  • Members are responsible for reviewing the applicable limit before placing a bet or completing a transaction.
  • Where no separate limit is displayed, the applicable transaction, game or betting record shall be determined by the current TONY99 system configuration and applicable provider rules.
  • TONY99 may update applicable limits from time to time based on operational, technical, provider, security or other legitimate requirements.

  • TONY99 may offer VIP, loyalty, points, cashback, rebate or other member reward programs from time to time.
  • VIP levels, qualification requirements, maintenance requirements and benefits may vary between campaigns or program versions.
  • The member's current VIP level and benefits shall be based on the information displayed in the relevant TONY99 account or VIP system.
  • TONY99 may amend, replace or discontinue loyalty benefits in accordance with the applicable program rules.

  • Referral rewards are subject to the applicable Referral Program Terms and Conditions.
  • Referral eligibility may depend on successful registration, qualifying deposits, valid activity and other applicable requirements.
  • Referral rewards will only be credited where the applicable requirements have been satisfied and verified by the system.
  • Referral abuse, duplicate accounts, self-referrals or attempts to manipulate referral rewards may result in disqualification and account review.

  • G-Points may be awarded to eligible members according to the applicable loyalty or reward program.
  • G-Points may be redeemed for available rewards through the G-Point Mall where applicable.
  • Available rewards, redemption requirements, point values and validity periods may change from time to time.
  • Redemption requests are subject to the current reward and system rules.

  • TONY99 may temporarily suspend, restrict or review an account where reasonably necessary for security, verification, compliance, investigation, technical or operational reasons.
  • An account may also be restricted where there is suspected fraud, prohibited activity, account duplication, payment irregularity, system abuse or violation of these Terms.
  • During an account review, certain functions, including deposits, withdrawals, betting or promotional activities, may be temporarily unavailable.
  • Where an account is terminated following an investigation, the handling of any remaining balance or winnings will be determined in accordance with the applicable rules and circumstances of the case.
  • TONY99 may request additional information before restoring access to a restricted account.

  • TONY99 encourages members to use the Services responsibly and within their personal limits.
  • Members should never use money that they cannot afford to lose.
  • Members should not attempt to recover losses by increasing their stakes beyond their normal limits.
  • Gambling outcomes are not guaranteed and past results do not guarantee future results.

  • TONY99 may collect and process information necessary to provide, maintain, secure and improve the Services.
  • Personal information may be used for account administration, verification, transaction processing, security, customer support, promotions and other legitimate operational purposes.
  • Members must provide accurate information when registering and completing verification.
  • TONY99 may retain account, betting and transaction records for the period required by applicable operational, legal, regulatory or dispute-resolution requirements.
  • Members should refer to the applicable Privacy Policy for further information regarding the collection, use and protection of personal information.

  • TONY99 aims to handle customer complaints and disputes fairly and within a reasonable period.
  • Members should provide sufficient information to allow the matter to be investigated, including username, transaction or bet reference, date, approximate time and a clear description of the issue where available.
  • Screenshots, receipts or other supporting information may be requested where relevant.
  • TONY99 may review the relevant account, transaction, game, payment and system records before reaching a determination.
  • The official TONY99 system records shall be the primary reference when determining the status of transactions, bets, game results and account activity.

  • Certain games, payment methods, software, content or services may be provided by third-party providers.
  • Third-party services may be subject to additional terms, conditions, technical requirements or availability restrictions.
  • TONY99 may not control the availability, performance or processing time of third-party systems and payment providers.
  • Where applicable, third-party provider rules may apply to the relevant game, transaction or service.

  • TONY99 will use reasonable efforts to maintain the availability and functionality of the Services.
  • Temporary interruption may occur due to maintenance, upgrades, technical problems, network issues, payment-provider interruptions, third-party service interruptions or other circumstances beyond TONY99's reasonable control.
  • TONY99 may temporarily suspend or limit access to specific games, tables, payment methods or other Services where necessary for maintenance, security or operational reasons.
  • TONY99 shall not be responsible for delays or interruptions caused by circumstances beyond its reasonable control, subject to applicable law.

  • Members are responsible for any fees or charges expressly applicable to the payment method or Service used by them.
  • Payment-provider or financial-institution charges may apply independently of TONY99.
  • Members are responsible for any taxes, duties or other personal financial obligations that may apply to their activities or winnings under the laws applicable to them.

  • The Services are provided subject to availability and the applicable rules described in these Terms.
  • While TONY99 takes reasonable steps to maintain accurate information and reliable Services, TONY99 does not guarantee that the website, software, games, payment services or other Services will always be uninterrupted, error-free or continuously available.
  • Members acknowledge that internet, device, browser, telecommunications, payment-provider and third-party systems may affect the availability or performance of the Services.
  • Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

  • To the maximum extent permitted by applicable law, TONY99 shall not be liable for losses arising from circumstances outside its reasonable control, including network interruptions, device failures, payment-provider failures, third-party service interruptions or other technical events.
  • TONY99 shall not be responsible for losses caused by a member's failure to keep account credentials secure or by unauthorized access resulting from the member's own actions or omissions.
  • Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless TONY99, its officers, employees, agents, affiliates, service providers and relevant partners from claims, losses, liabilities, costs or expenses arising from your unlawful use of the Services, violation of these Terms, fraud, misuse of your account or infringement of the rights of another person.

  • These Terms shall be interpreted and applied in accordance with the applicable laws and regulations governing the relevant Services and the relationship between TONY99 and the member.
  • Nothing in these Terms is intended to override any mandatory legal or regulatory requirement that applies to the relevant transaction or Service.
  • Where a specific game, provider, payment method or promotion has additional applicable rules, those rules shall apply to the relevant activity together with these Terms.

These Terms may be made available in more than one language for convenience. Where there is a difference in meaning between language versions, the English version shall prevail to the extent permitted by applicable law.

TONY99 may update these Terms to reflect changes to the Services, system configuration, payment methods, games, promotions, security requirements, operational practices or applicable legal requirements.

The latest version published on the official TONY99 website shall be considered the current version. Members are encouraged to review these Terms periodically.

These Terms, together with any applicable promotion rules, game rules, payment rules, Privacy Policy and other policies expressly incorporated into the Services, constitute the terms governing your use of TONY99.

Important Betting and System Record Notice

Betting limits may vary between individual games, tables, providers, markets and currencies.

For Casino table games, the applicable betting limit is the Minimum Bet / Maximum Bet / Table Limit displayed on the specific table or within the TONY99 system at the time the bet is placed.

Different tables may have different betting limits. Members are responsible for checking the applicable table limit before confirming a bet.

For all betting, transaction and settlement matters, the official TONY99 system records shall be used as the primary reference for determining the accepted bet, transaction status, applicable limit and final settlement.

TONY99 reserves the right to modify, update or replace these Terms and any applicable system rules in accordance with the provisions above.